Wang Shengkai is an employee who performs well in the position of China Unicom Smart Home Engineer.自2020年5月以来，他一直致力于为宽带安装，故障维修和网络问题解决的数千个家庭提供服务。 He has excellent professional skills and a serious and rigorous work attitude, so he has won the high trust and praise of his customers.

Wang Shengkai started with broadband installation and became a jewel in China Unicom's smart home engineer team. His service not only completes broadband installation tasks on time and on quality, but also focuses on customer experience.他总是带着微笑出现在客户家门口，提供患者和周到的服务，这使客户在宽带安装过程中感到温暖和专业。 But Wang Shengkai's work is much more than that. His response to repairing fault problems is first-class.无论是网络中断，信号问题还是设备故障，他总是可以快速找到问题的根本原因并迅速解决，以确保客户的网络始终稳定运行。 His high efficiency and technical skill make customers praise him.

Wang Shengkai has shown outstanding abilities in dealing with customer network issues. Not just troubleshooting, he also provides customers with various advice and tips on the network.他将仔细倾听客户的需求和疑虑，然后提供有针对性的解决方案，以确保客户的网络体验保持一致。

In terms of timeliness of service, Wang Shengkai is a benchmark.他非常了解客户对网络问题的紧迫性，因此他总是迅速回应客户的要求，并在最短的时间内解决问题。 His phone is always open, and he is supporting his clients day and night, weekends or holidays.无论是在门上安装宽带还是处理客户遇到的网络故障，Wang Shengkai始终遵循标准化的操作程序，以确保快速，稳定的宽带连接。他始终可以尽快诊断和维修客户遇到的网络故障，以确保客户可以正常使用网络并帮助用户更好地享受其聪明的家庭生活。

Wang Shengkai还积极参加了公司组织的各种技能培训，不断提高其业务水平，以满足客户对高质量服务的需求。 His professionalism and care for customers have been widely recognized and have become a model for China Unicom Smart Home engineers.在Wang Shengkai的影响下，越来越多的中国Unicom智能家居工程师正在努力提高其服务水平，并为中国Unicom客户提供更好的网络服务。