
他们是Henan Unicom服务明星
They come from ordinary positions
With attentive and professional service
Solve the urgent and anxious problems of users
Transfer high-quality services to thousands of households
Practice with practical actions
The purpose of "People's Posts and Telecommunications for the People"
Let's listen to their stories
中国Unicom为客户提供诚意服务的客户,Cui Xiujuan是中国乡镇销售人员,河南Puyang的Unicom,总是追求客户满意度。坚持“以诚意住院的客户”,以温暖和专业的态度来对待每个客户,无论业务规模如何。
10月18日下午,一位姐姐进入大厅,报告说她在本月初付了100元,但不久之后仍然拖欠欠款。 Cui Xiujuan smiled and asked her elder sister to sit down and listen patiently to her elder sister's words. After querying, it was found that the traffic exceeded, resulting in the exhaustion of the call fee. Cui Xiujuan patiently explained the traffic usage to her elder sister and helped her open the traffic eraser business to recover the losses. She also compared various packages, changed the appropriate packages, and taught her the skills of how to save traffic.大姐姐满意地微笑着,被库伊马云惹不起马云乔安(Cui Xiujuan)的病人感动,专心和体贴服务,并反复称赞她:“你是如此的耐心,比我女儿教的更加专心!” The subtleties show true feelings, and what brings them closer is the distance from the customer's heart. Taking customer satisfaction as the starting point, and showing the high-quality service image of the business window with practical actions.
Zhang Jiaojiao is an excellent salesperson in Pingdingshan Unicom, Henan. She always adheres to the service concept of "using me a hundred times my heart, I hope you are very satisfied".最近,一对年轻的夫妇每天都下班,需要处理业务,但是当他们下班后到达时,商店就关闭了。张乔乔(Zhang Jiaojiao)发现后,她主动采取了主动权,以添加用户的微信,并与用户预约下班后来处理此事。 It was dark after the business process.张若ojiao的热情和周到的工作态度深深地感动了这对夫妇,并向销售人员表示衷心感谢他的认真,负责任和体贴的服务。
Ziyuan是河南Kaifeng的商厅的销售员。有一天,当她要在中午下班时,她突然接到了老用户的语音电话。用户焦急地说:“我在外面的商务旅行。上次我在家处理的相机无法连接。没有人接听电话给老人在家。我非常担心。”他Ziyuan安慰了用户,并通过系统验证了用户的业务是正常的。然后,我向用户询问地址,下班后立即赶到用户家。事实证明,老人不小心拉出插座,手机的数量被拒绝了,因此他没有听到电话。然后,他Ziyuan正常调试相机,并将老人的手机的音量设置为最大值。 Ziyuan的仔细服务受到老人的高度赞扬。此时此刻,她为成为中国单人的人而感到自豪,并继续在普通职位上努力工作,并全心全意地为用户服务。
自成立以来,Xinyang Unicom Pingqiao Reak Road Business Hall却足够勇敢,可以创新其业务运营模式,不断扩大其服务领域,将其服务扩展到大厅外部,并利用爱情和创造力将商务厅建立到热情的“爱情站”中,为客户提供热情的高级服务,并为客户提供了广泛的服务,并获得了客户的服务,并获得了客户的赞美和练习,并练习了练习,并练习了练习,并练习了效果。动作。
“高质量的服务,热情的客户”是一个古老的中国Unicom客户为Pingqiao Unicom Runmin Road Business Hall提供了十年的横幅。事实证明华为伴侣
当60部手机首次发布时,忠实的华为迷先生从未购买过。在得知商店可以预售后,他立即通过销售人员Xing Haihong支付了押金。手机到达后,Xing Haihong立即以正常价格处理了用户的购买。用户非常感动,第二天发送了横幅,说Unicom的员工值得信赖,Unicom的业务更值得信赖。
做实用的事情并缓解人们的担忧
以最初的意图练习任务
驱动Henan Unicom与榜样
服务质量继续提高
在普通位置显示“近距离和远处”
高质量的服务风格
Unicom非常谨慎地为客户服务